Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must:

  • be unworn, unused, and in its original condition;
  • have all original tags attached;
  • be returned in its original packaging;
  • include proof of purchase or your order number.

How to Start a Return

To request a return, please contact us at helloantmy@gmail.com.

Please contact us before returning an item so we can provide return instructions.

Once your return request is approved, we’ll provide you with detailed instructions on how and where to send your package.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged, Defective or Incorrect Items

Please inspect your order upon arrival.

If your item is damaged, defective, or you received the wrong product, contact us immediately at helloantmy@gmail.com so we can resolve the issue as quickly as possible.

Exceptions / Non-returnable Items

The following items cannot be returned:

  • swimwear that has been worn, washed, damaged, or returned without the original hygiene protection and tags attached;
  • custom-made or personalized items;
  • sale or discounted items;
  • gift cards.

If you have any questions regarding whether your item is eligible for return, please contact us before placing your order.

Exchanges

The fastest way to ensure you get the item you want is to return the original item. Once your return has been accepted, you can place a new order for the desired item.

European Union – 14-Day Right of Withdrawal

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

Returned items must be unworn, unused, in their original packaging, with tags attached, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you if your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at helloantmy@gmail.com.